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Thank you for shopping with Muffilo Online Store. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help.
Returns
You have 2 days from the date of delivery to return an item.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Certain types of goods, such as perishable items, personalized products, and intimate or sanitary goods, are exempt from being returned.
To initiate a return, please contact our customer support team at [Your Contact Information]. We will provide instructions on where to send your returned item.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5 business days and a credit will automatically be applied to your original method of payment.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund unless the return is due to an error on our part.
Exchanges
If you received a defective or damaged item, we will replace it at no additional cost. Please contact us within 2 days of receiving the item to arrange an exchange.
Late or Missing Refunds
If you havenβt received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
If youβve done all of this and still have not received your refund, please contact us at +92315 1729067 or muffiloonlinestore@gmail.com
Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item, unless otherwise stated.
Changes to This Policy We reserve the right to modify this policy at any time, so please review it frequently. Changes will take effect immediately upon their posting on the website.
If you have any questions about our return and refund policy, please contact us at +92315 1729067 or muffiloonlinestore@gmail.com