π—˜π—»π—·π—Όπ˜† 𝗙𝗿𝗲𝗲 𝗦𝗡𝗢𝗽𝗽𝗢𝗻𝗴 𝗼𝗻 𝗒𝗿𝗱𝗲𝗿 𝗼𝗳 2000/-

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Customer Policy

Welcome to Muffilo Online Store! We are committed to providing high-quality products and exceptional customer service. Please read our customer policy carefully to understand our guidelines regarding purchases, shipping, returns, and more.

1. Ordering & Payment

  • All prices are listed in [Currency] and are subject to change without notice.

  • We accept [list payment methods: credit/debit cards, PayPal, etc.].

  • Orders will be processed within [processing time, e.g., 1-3 business days].

  • If an item is out of stock, we will notify you and provide alternatives or a refund.

2. Shipping & Delivery

  • Β The estimated delivery times of order are 8 to 10 days.

  • Shipping costs will be calculated at checkout.

  • Tracking information will be provided once the order is shipped.

  • We are not responsible for delays caused by the carrier or customs.

  • International customers are responsible for any applicable customs duties or taxes.

3. Returns & Refunds

  • We accept returns within 7 days of delivery, provided the item is unused and in its original packaging.

  • To initiate a return, please contact our team at muffiloonlinestore@gmail.com

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Refunds will be processed within 7 days upon receipt of the returned item.

4. Cancellations & Order Changes

  • Orders can be canceled or modified any time

  • You can change or customized order after confirming your order.Β 

  • If an issue arises, contact our support team immediately.

5. Damaged or Defective Items

  • If you receive a damaged or defective item, please notify us within 1 day with photos of the issue.

  • We will offer a replacement, exchange, or full refund as applicable.

6. Customer Support

  • Our customer service team is available at muffiloonlinestore@gmail.com or +92315 1729067

  • Support hours: 10 am To 10 pm

  • We aim to respond to inquiries within 3 business days.

7. Privacy & Security

  • We respect your privacy and do not share your personal information with third parties.

  • All transactions are encrypted and secure.

  • For more details, please review our Privacy Policy.

8. Terms & Conditions

  • By using our website, you agree to our Terms & Conditions.

  • We reserve the right to update this policy at any time.

For any further questions, please contact us at muffiloonlinestore@gmail.com. Thank you for shopping with Muffilo Online Store !